1. About Us
Lux Distributor (“we”, “our”, “us”) provides customised CRM solutions and related services to businesses across multiple industries.
Registered office: [Insert Address]
Contact email: [Insert Email]
Contact number: [Insert Phone Number]
2. Use of Website and Services
- You agree to use our website and services for lawful business purposes only.
- You must not attempt to gain unauthorised access to our systems or interfere with the security of our website or services.
- We reserve the right to suspend or terminate your access if you breach these Terms.
3. Intellectual Property Rights
- All content on our website, including text, images, graphics, software, and trademarks, is owned by Lux Distributor or our licensors.
- You may not copy, reproduce, distribute, or use our content without written consent.
4. Customer Obligations
- You must provide accurate and complete information to enable us to deliver our services effectively.
- You are responsible for maintaining the confidentiality of your account details and ensuring they are not shared or misused.
- You agree to comply with all applicable laws and regulations when using our services.
5. Fees and Payment
- Service fees will be outlined in your individual service agreement or invoice.
- Payments must be made in accordance with the agreed payment terms.
- Late payments may be subject to interest charges as permitted by law.
6. Service Availability
- We aim to provide continuous and reliable services; however, we do not guarantee that our website or CRM systems will always be available without interruption.
- Planned maintenance or upgrades may occasionally affect availability, and we will endeavour to provide notice where possible.
7. Warranties and Disclaimers
- Our services are provided “as is” and “as available”.
- We make no warranty that services will be error-free, uninterrupted, or meet all of your business requirements.
- We are not responsible for any loss caused by reliance on information provided through our services.
8. Limitation of Liability
To the extent permitted by law:
- Lux Distributor will not be liable for indirect or consequential losses, including loss of profits, data, or goodwill.
- Our total liability in connection with any claim shall not exceed the total fees paid by you for the specific service.
9. Termination
- Either party may terminate a service agreement by giving written notice in line with the agreed contract terms.
- Upon termination, any fees due remain payable in full.
- We may suspend or terminate access immediately if you breach these Terms.
10. Changes to Terms
We may update these Terms from time to time. Any changes will take effect once posted on our website. It is your responsibility to review these Terms regularly.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
