1. Company Information
Lux Distributor (“we”, “our”, “us”) provides customised CRM solutions and related services for businesses. Our registered office is [Insert Address]. You may contact us at [Insert Email] or [Insert Phone Number].
2. Use of Services
- You agree to use our website and services only for lawful purposes.
- You must not misuse our systems, attempt unauthorised access, or use our services in a way that could damage our reputation.
- We reserve the right to suspend or terminate access to our services if these Terms are breached.
3. Intellectual Property
- All content on our website, including text, graphics, logos, and software, is owned by Lux Distributor or our licensors and is protected by copyright and intellectual property laws.
- You may not copy, reproduce, or distribute any content without prior written permission.
4. Customer Responsibilities
- You are responsible for providing accurate business information required to deliver our customised CRM solutions.
- You are responsible for maintaining the confidentiality of any account login details.
- Any misuse or unauthorised sharing of access credentials is strictly prohibited.
5. Payments & Billing
- Fees for services will be agreed upon in writing prior to commencement of work.
- Payment terms, including instalments or recurring charges, will be specified in your service agreement or invoice.
- Late payments may incur interest charges in accordance with applicable law.
6. Service Availability
- While we aim to provide reliable and continuous service, we do not guarantee uninterrupted access to our website or CRM platforms.
- We may occasionally carry out maintenance or updates that may temporarily affect service availability.
7. Warranties & Disclaimers
- Our services are provided “as is” and “as available”.
- We make no guarantee that our CRM systems will be free from errors, delays, or interruptions.
- We are not liable for business losses, such as loss of profits, revenue, data, or goodwill.
8. Limitation of Liability
To the fullest extent permitted by law:
- Lux Distributor shall not be held liable for indirect, incidental, or consequential damages.
- Our total liability in respect of any claim shall not exceed the total fees paid by you for the service in question.
9. Termination
- Either party may terminate services with written notice, subject to the terms of the specific service agreement.
- Upon termination, any outstanding fees remain payable.
10. Changes to Terms
We reserve the right to update or amend these Terms at any time. Updated versions will be posted on our website with a revised effective date.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
